Last Updated: April 2026
Welcome to Velra AI: Video & Image Maker (“we”, “our”, or “us”).
Velra AI is an AI-powered application designed to help users create, edit, and enhance images and videos through
intelligent processing technologies. This Privacy Policy explains how we collect, use, and protect your information
when you use our services.
If you have any questions, concerns, or requests related to this Privacy Policy or your data, you can contact us at:
You may contact us to:
Request account deletion
Request data deletion or correction
Ask questions about this Privacy Policy
Get technical or customer support
Report bugs or inappropriate content
We will respond within a reasonable timeframe.
2.1 Information You Provide
When using Velra AI, you may provide:
Images, videos, or media files you upload
Content generated using AI features
Messages or inquiries sent to support
2.2 Automatically Collected Information
We may collect limited technical data automatically, including:
Device type and operating system
App version and language settings
Usage activity (e.g., features used, session duration)
Crash logs and performance data
This information is used only to maintain, improve, and optimize the app experience.
2.3 Purchases & Payments
Velra AI may offer in-app purchases or subscriptions:
All transactions are processed securely through platform providers (e.g., Apple or Google)
We do not collect or store payment details
Purchase status is used only to enable premium features
We use collected information to:
Provide AI-based image and video generation services
Process user requests and generate outputs
Improve product performance and user experience
Manage access to features and subscriptions
Provide customer support
Ensure platform security and prevent abuse
Uploaded content may be processed by AI systems to generate results
Processing may occur temporarily on secure servers
We do not claim ownership of your uploaded content
Users are responsible for ensuring they have rights to the content they upload
Generated outputs are intended for personal and creative use
We do not sell your personal data.
We may share limited information with:
Trusted cloud service providers for processing and storage
Analytics and performance monitoring services
Legal authorities if required by applicable law
All third parties are required to handle data in accordance with relevant data protection standards.
We retain data only for as long as necessary to provide our services
Uploaded or generated content may be automatically deleted after a limited period
You can request deletion of your data or account at any time
📧 Account & Data Deletion Contact:
We implement reasonable technical and organizational measures to protect your information.
However, no method of transmission or storage is completely secure.
Velra AI is not intended for children under the age of 13 (or the minimum age required by your region).
We do not knowingly collect data from children. If such data is identified, it will be deleted promptly.
Depending on your location, you may have the right to:
Access your personal data
Request correction or deletion
Request account deletion
Withdraw consent where applicable
To exercise your rights, please contact:
We may update this Privacy Policy from time to time.
Any updates will be posted within the app or on this page. Continued use of the service indicates acceptance of the
updated policy.
For any privacy-related requests, including account deletion, please contact:
Velra AI Support